Call Center Routes
Our network is optimised for termination of high volumes of CC traffic. We use carrier-grade MediaCore SBC as our primary platform, which allows us to dedicate the needed capacity for smooth handling of the high Calls per Second (CPS) rates and low Average Call Duration (ACD) typical for Call Centre traffic.
Why VYNX?
Our dedicated team of account managers and engineers can quickly find the CLI Call Center routes with the specific parameters required by each client. We place a strong emphasis on supplying our clients only with superior-quality call center routes at competitive prices. We are able to achieve this thanks to the high number of active interconnections we have established. Our reputation is of utmost importance. This is why we always pay on time and adopt a flexible approach with each partner.
Dedicated Routing
VYNX offers a separate routing plan for CC traffic, accepting calls with low ACD and high CPS rates. We don’t mix regular CLI and call-center traffic—thus meeting requirements of all our partners, including those who don’t accept CC and dialer traffic.
High Capacity
Our scalable and well-developed infrastructure can handle high volumes of CC traffic. We understand the ins-and-outs of call-centre work, and we are ready to cooperate with each client to ensure they get a route that suits them. Contact our team to get dedicated capacity for your CC traffic.
Flexibility
We don’t require minimum monthly traffic commitments and don’t have any penalties and surcharges for low ACD, low traffic volumes or agreement termination. Our charges for call centres and other clients are based only on call volumes.
Interconnect with VYNX
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